Table of contents

• Introduction
• What are structured and unstructured documents?
• Difference between RPA and IDP
• Benefits of RPA-Driven IDP in Document Management
• Use Cases of RPA-Driven IDP
• Roadblocks to Successful Implementation of RPA-Driven IDP
• Conclusion


Have you ever found yourself stuck with repetitive, complex tasks at work that take up too much of your time and skills? If so, then you know firsthand the importance of finding innovative solutions to manage and automate document processing. One such solution is RPA-driven Intelligent Document Processing(IDP), a technology that combines Robotic Process Automation (RPA) with AI and machine learning algorithms to automate the task of extracting data from documents.

The benefits of using RPA-driven IDP in document management are many, including increased efficiency, enhanced accuracy, access to valuable data, improved process intelligence, and hyperautomation. To explore these benefits further, this article is designed to give you an in-depth understanding of how the technology works and its practical applications.

In this article, we will first discuss the difference between structured and unstructured documents and how they impact RPA and IDP. We’ll then delve into the benefits of RPA-driven IDP in document management, including its use cases in automated invoice, sales order, purchase order, and HR document processing. We’ll also examine the roadblocks to successful implementation, such as investment, infrastructural, and technical challenges.

In conclusion, by leveraging RPA-driven IDP, businesses can streamline their document processing, save time, improve accuracy, and enhance their decision-making capabilities. We hope this article will provide you with the insights you need to unlock the full potential of RPA-driven IDP for your enterprise. So, buckle up and let’s dive deep into the world of RPA-driven Intelligent Document Processing(IDP)!

What are structured and unstructured documents?

When it comes to document management, there are two types of documents that you need to be aware of – structured and unstructured documents.

Structured documents have a clear and consistent format and are easy to process with Robotic Process Automation (RPA). Think of spreadsheets, databases, and forms. These documents have a set of defined fields with specific information, such as invoices or purchase orders, and can be easily automated with RPA tools.

On the other hand, unstructured documents lack a defined structure and can be more challenging to process with RPA. These documents can be in various formats like emails, reports, PDFs, contracts, or even handwritten text and often contain valuable information trapped inside them. In contrast to structured documents, unstructured documents have free-form text that changes depending on the document’s author. For example, invoices from different vendors might have different formats or be presented in different ways.

Using RPA alone for unstructured documents can be difficult, especially when the information is scattered throughout the document. This is where Intelligent Document Processing (IDP) comes in handy. IDP tools use Artificial Intelligence and Machine Learning algorithms to identify, extract and process data from unstructured documents like invoices, emails, and contracts.

For instance, imagine the time it takes to process an invoice without using IDP compared to using it. With IDP, the invoice information is automatically extracted and verified, errors are caught on the spot, and the data is entered into the relevant system. The IDP tool liberates organizations from the need for manual data entry, enabling businesses to process documents accurately and quickly.

In conclusion, while structured documents can be easily automated with RPA, it’s impossible to overlook the unstructured ones’ value. IDP enables organizations to unlock the unstructured data, which is typically trapped in unreadable business documents. By automating document processing and analyzing data, organizations can save time, minimize human errors, and optimize their business processes while taking the first steps towards digital transformation.

Difference between RPA and IDP

In simple terms, RPA-driven IDP is a type of software that uses artificial intelligence and machine learning to automate the process of extracting valuable information from both structured and unstructured documents. This includes simple as well as complex tasks like filing documents, extracting data for financial reporting, analyzing contracts, forms, invoices, and receipts.

Given the rapid rate at which data is generated, it becomes crucial to streamline the process of handling documents while minimizing human error and intervention. RPA-driven IDP allows businesses to efficiently handle large volumes of data while ensuring high accuracy, data integrity, and compliance.

Robotic process automation (RPA) is a type of software that automates repetitive, rules-based, manual tasks using existing user interfaces. Essentially, RPA tools simulate human tasks like copying and pasting data, filling out forms, and following basic algorithms.

Intelligent document processing (IDP) is a type of software that uses artificial intelligence and machine learning to process documents. IDP tools are designed to handle both structured and unstructured documents, extracting valuable data like names, numbers, dates, etc. Unlike RPA, IDP can handle complex tasks like contract analysis and financial reporting.

RPA and IDP serve entirely different purposes. While RPA tools are designed to automate repetitive, rules-based tasks, IDP tools are designed to extract valuable data from documents. In other words, RPA is more suited to cases where speed and efficiency are the primary concern, while IDP is ideal for cases where accuracy and data quality are crucial.

In general, RPA should be used when there are a large volume of structured tasks that are repetitive and rules-based. IDP should be used when there are documents that need to be analyzed for valuable information.

Ultimately, combining RPA and IDP provides a powerful toolset for businesses that want to optimize their document management processes.

Benefits of RPA-Driven IDP in Document Management

RPA-driven IDP is a software that combines robotic process automation (RPA) and artificial intelligence (AI) to extract unstructured data from documents. This allows businesses to accelerate document processing and make structured data accessible for automation. Compared to traditional RPA, which is only effective with structured documents, RPA-driven IDP is the ultimate solution when it comes to extracting data from unstructured documents such as tax forms, invoices, sales contracts, receipts, and spreadsheets.

With most enterprise data locked in emails, text, PDFs, and scanned documents, automation and digital transformation are a must. However, traditional RPA is limited when it comes to processing unstructured data. That’s where RPA-driven IDP comes in, allowing businesses to extract and validate information from various document types, resulting in faster and more accurate data extraction.

Increased Efficiency
IDP relieves businesses of the need for manual data entry, enabling faster and more accurate processing of documents. Automated data extraction reduces the chances of errors and minimizes the need for human intervention, saving time and effort. This in turn increases efficiency and accelerates document processing.

Enhanced Accuracy
IDP enhances accuracy by removing people from the equation. Intelligent algorithms in IDP systems are trained to accurately extract and validate information from various document types, including invoices, contracts, and forms. By minimizing human errors, IDP ensures data integrity and reduces the risk of compliance issues or financial inaccuracies.

Access to Valuable Data
IDP makes any and all data accessible for business processing. With most enterprise data locked in emails, text, PDFs, and scanned documents, having access to all data provides an opportunity for automation and digital transformation.

Improved Process Intelligence
IDP enables end-to-end automation of document-centric processes, which can contribute to improved process intelligence and better decision-making. Identifying and extracting information from unstructured, loosely formatted documents helps prepare cleaner data by fixing splotchy or missing characters and reformatting inconsistencies. This goes beyond traditional search queries to help businesses find the right document using more nuanced language.

Combining IDP with RPA provides a simple yet effective tool to automate business processes. IDP converts both unstructured and semi-structured data into structured information, providing end-to-end automation to document-centric business processes. Without IDP, automation processes would require knowledge workers to read documents and extract data, which is not only time-consuming but also highly inefficient.

Use Cases of RPA-Driven IDP

Automated Invoice Processing:
Invoice processing has always been considered a tedious task that can take hours of manual labor just to get through a few invoices. IDP and RPA come in handy as scanning and digitizing invoices is a must for businesses thinking of saving time and effort. Automation of the invoice processing system with RPA and IDP technology has made it easier for businesses of all sizes to manage their paperwork.

With RPA-Driven IDP, companies can rely on efficient invoice validation, extraction, and processing. The system ensures that the invoices are paid on-time, and the financial reports are fully accurate. Automated Invoice Processing meets the needs of various industry verticals, like accounting, finance, retail, logistics, and administration.

Automated Sales Order Processing:
Automated Sales Order Processing is a document-intensive and time-consuming task that can cause inefficiencies in business operations. With an RPA-driven IDP solution, sales order processing can be automated end-to-end. IDP and RPA technology can reduce time to process purchase orders from days to a few hours, and eliminate errors caused by manual processes.

With Automated Sales Order Processing, companies can automate the entire process, including data validation, and verification, providing complete visibility of the sales documents flow from inquiry to delivery. RPA-driven IDP ensures that all document formats and types like emails, PDFs, XMLs, EDIs, etc., can be processed, making the entire process more efficient.

Automated Purchase Order Processing:
Purchase orders (POs) are an integral part of procurement processes. Sometimes procurement departments work through thousands or millions of POs with the least efficiency. RPA-driven IDP automates this process, helping businesses to save hundreds of hours of manual work that can be spent on more strategic tasks.

Automated Purchase Order Processing helps verify the accuracy and compliance of the PO while minimizing the time and cost. It ensures the PO is entirely complete and accurate before the goods are delivered. With RPA-driven IDP’s integration with the procurement process, it’s possible to save money and time while making purchases.

Automated HR Document Processing:
Handling HR document-related tasks manually can be a nightmare for any organization’s HR department. This process requires a considerable amount of time and effort to ensure the provision of accurate information. RPA-driven IDP automates this process, making it more efficient and organized.

With RPA-driven IDP, HR document automation can help with onboarding, training, performance appraisals, employee information management, employee self-service, and compliance document management. It makes data collected accessible and reusable for various HR-related operations. It has helped save hours of manual labor, increase data accuracy, and streamline HR-related document management tasks.

In conclusion, IDP with RPA technology provides robust and automated solutions for document management in different business verticals like Finance, Procurement, Manufacturing, and HR, increasing the efficiency and accuracy of the overall process. IDP with RPA technology provides direct cost savings, reduces the need for human intervention, and improves accuracy by automating document-centric business processes.

Roadblocks to Successful Implementation of RPA-Driven IDP

When it comes to implementing RPA-driven IDP in document management, businesses should be aware of the roadblocks that may arise during the process. These roadblocks can include a lack of skilled workforce, investment constraints, infrastructural constraints, and technical challenges.

Firstly, a lack of skilled workforce can hinder successful implementation of RPA-driven IDP. It takes skilled professionals to effectively integrate and manage automation software. However, automation is relatively new, and finding qualified personnel can be challenging.

Moreover, investment constraints can also pose challenges to implementing RPA-driven IDP. Automation requires a significant initial investment, and organizations may require specialized resources that aren’t budgeted. If proper investment planning isn’t in place, businesses may face difficulty in even getting started.

Another potential roadblock is infrastructural constraints. RPA-driven IDP requires a robust infrastructure and dependable network connections. Businesses with legacy systems may need to upgrade their infrastructure to keep up with automation. A lack of proper infrastructure can lead to system downtime and other technical issues.

Lastly, technical challenges may arise during the implementation process. While automation can streamline business processes, it’s not without glitches. Technical challenges such as software bugs, compatibility issues, and connectivity problems can arise during implementation and ongoing use. These challenges can take time and resources to troubleshoot and fix.

Despite roadblocks, businesses should not shy away from implementing RPA-driven IDP. By taking the time to plan properly, investing in the necessary resources, and training personnel, businesses can successfully automate document management processes.

Moreover, businesses can even turn the roadblocks into opportunities. For instance, a lack of skilled personnel can be addressed by investing in training programs and hiring new staff who are eager to learn. Similarly, technical challenges can be viewed as an opportunity for improvement in the system.

In conclusion, while roadblocks can hinder successful implementation of RPA-driven IDP, businesses should view them as opportunities for growth. By taking a proactive approach, businesses can overcome roadblocks and reap the benefits of automation in document management.


We explored the benefits of RPA-driven Intelligent Document Processing (IDP) in document management. We defined structured and unstructured documents, highlighted the key differences between RPA and IDP, and listed the benefits of RPA-driven IDP in document management, which include increased efficiency, enhanced accuracy, access to valuable data, improved process intelligence, and hyperautomation. We also discussed various use cases of RPA-driven IDP and the roadblocks to successful implementation.

Document management can be a tedious and time-consuming task, but RPA-driven IDP has the potential to revolutionize the way businesses manage their documents. By automating the extraction and processing of data, organizations can save time, improve accuracy, and access valuable insights that were previously hidden in documents. However, it’s important to keep in mind that successful implementation of RPA-driven IDP requires a skilled workforce, sufficient investment, infrastructure, and technical expertise.

If you’re interested in learning more about RPA-driven IDP and how it can benefit your organization, don’t hesitate to reach out to us. Our team of experts can help you identify the best approach for your business and guide you through the implementation process. Say goodbye to manual document management and hello to streamlined efficiency with RPA-driven IDP.